Auto Body Specialties

Opinions

• Meg Hainz

  May, 16 2018
  ★ ☆ ☆ ☆ ☆
  Looks like a review I left got removed, so I wanted to make sure it posted again. They did work on my vehicle, and after having it for over a month, we went to pick it up and it was filthy. They tore my trunk liner and my top liner also. After having some words, they fixed it and said if there were any issues to bring it back anytime in the future and they would fix it. Fast forward a year and a half, where the liner is coming off again where they tore it and "fixed it". We called and disputed this, and after having us bring the car out multiple times, them driving it around to the upholstery place, and wasting our time, they said it was torn BEFORE they fixed it. Not okay. Also on top of it all, one the employees accidentally called my mom back and thought she was the vendor, and started talking extremely rude about her. When she stopped him, he panicked and hung up, never apologized or anything. I think he is the manager/owner. Needless to say, they commented back to my review and somehow got it removed, but they refused to fix the issue the "promised" to fix anytime since they tore it while in the shop telling us we need proof. Well, we found photos that are time stamped and will be pursing this immediately. I bet they watch what they say now. Do yourself a favor and just avoid this place, sure they may be friendly at first, but they do not treat your vehicle with respect. Luckily we do not have a time frame for pursing this legally.

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